Updated: May 26, 2020
Can you re-use the #WegrowWednesdayWins ?
This week, we look at how to communicate during crisis period.
Every week, we spot useful actions that YOU can RE-USE to drive sales, savings, CSR results or employees well-being.
WHAT TO RE-USE?
1- Adopt an adequate tone but also in line with your own corporate style, AUTHENTICITY IS FIRST KEY
2- Communication is about asking your recipients’ feelings and needs, EMPATHY IS SECOND KEY
3- Leaders must talk but also show exemplarity
4- Always double-check your information sources, trust only experts
5- Use facilitators channels considering the containment conditions of your recipients
Thanks to Harvard Business Review for your article https://lnkd.in/g3VTz-h