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Case study

Circet & Wegrow

Optimizing operations with field-driven knowledge

 

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NUMBERS SPEAK FOR THEMSELVES
Our impact in 2024 (4,500 users)
75%

Platform adoption

3105

Time saved (hours) 

314k €

Cost savings

Challenges

  • Optimizing production processes: Streamlining technical operations and ensuring efficient feedback from the field.

  • Client relations: Reassuring clients about the rigor of applied methods and ensuring clear communication of their recommendations.
  • Information diffusion: Reaching technicians directly without relying solely on hierarchical channels (emails, internal messaging).
  • Responsive technical support: Delivering fast, precise answers to immediate on-site needs.

Solution

  • Rapid post creation: Delivering clear, visual and synthesized information for field teams.
  • Smart tagging system: Making it easy to target audiences and retrieve relevant content quickly.
  • Native Teams integration: Seamlessly aligning with evolving internal communication habits.
 

Results

  • 3x faster access to relevant content: Thanks to hyperlinked posts, teams avoid time-consuming SharePoint searches.

  • 20% reduction in duplicated efforts: By centralizing and sharing key information, redundant tasks between teams were significantly cut down.
  • Smoother adoption and positive reception across teams, who appreciated having visual information centralized in a single post.
  • Real-world use cases from the field were incorporated into training modules, reinforcing continuous improvement.
  • Field teams were able to recover and apply “stirlings” — best practices and effective reflexes — identified by users, improving operational agility and on-the-ground quality.
 
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People

over 17,000 

People
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Location

Worldwide (operates in 13 countries)

Location
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Industry

Technology - Hardware

Industry
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Department

IT

Department
THEY TALK ABOUT US
"Wegrow has reduced redundant information-sharing work by around 20% across teams."
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Matthieu Kermorvant

Subject Matter Expert at Circet

"Wegrow is a perfect complement to our electronic document management solution and also integrating with all our digital solutions available through our digital workplace."
matthieu kermorvant image
Matthieu Kermorvant

Subject Matter Expert at Circet

"Wegrow now allows us to structure our training activities efficiently ... Our team now accesses relevant content 3x faster."
matthieu kermorvant photo
Matthieu Kermorvant

Subject Matter Expert at Circet

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Act now to cut waste, scale what works and accelerate results—with Wegrow’s AI-powered platform.